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8x8 - Cloud Unified Communications and Contact Center Provider

Product by 8x8

8x8 X Series

8x8 is transforming the future of business communications. By integrating voice, video, chat, contact center, and enterprise-class API solutions into one global, secure, reliable cloud communications platform, people are more connected and productive no matter where they are in the world.

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Secure & Compliant
8x8 protects businesses using the highest levels of data security, privacy and compliance - verified by 3rd party security and compliance certifications.
Reliable
8x8’s platform and patented technology deliver a consistent end user experience over inconsistent networks, supported by an end-to-end SLA that covers both uptime and call quality.
Integrated
One platform with business phone, video conferencing, chat, contact center and APIs for secure, reliable communications that keep your customers’ businesses ready, responsive and resilient.
Insightful
From call activity reporting to AI-driven speech analytics and virtual agents, 8x8's unique ability to bring together and analyze data from across all your customers’ communication touch points provides unique insights that drive productivity improvements, cost savings and revenue growth.
Global Network with Local Experience
Enterprise-grade communications and collaboration everywhere business takes you.

A single platform that combines cloud phone, video collaboration, team chat, contact center and analytics.

Enable comprehensive communications for your customers’ businesses

  • Optimize your customers' total cost of ownership by giving each user the exact features needed for the job
  • Eliminate organizational silos with full analytics and collaboration between contact center agents and functional area experts
  • Single administration tool for system setup, with user and data management
  • Combine call, directory, video conferencing, chat and contact center in a single license

The power of one unified platform

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Business Phone
Connect businesses around the globe with enterprise-grade reliability and quality in the cloud.
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Video Conferencing
Schedule, start or join HD video and audio conferences from any device or room with no friction.
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Team Chat
Customers can easily access contacts whether they are colleagues on the same account or an external user.
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Contact Center
Design better customer experiences with an intelligent, collaborative, and reliable solution.
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8x8 Work Apps
Enjoy one app for voice, video and team messaging. Make and receive calls, join video meetings and chat with colleagues in real time from anywhere and on any device.
Open Channel Program
Grow your customer base, build new revenue streams and increase profits.
A partner-first community
As an 8-time leader in the Gartner UCaaS Magic Quadrant, we deliver reliable solutions that our partners can confidently stand behind.
Get a competitive edge
By investing in our partner community, the Open Channel Program helps partners gain more of the $50B+ cloud communications market.
Earn more
We'll set you up with profitable programs, SPIFFs and a cloud commission model to earn monthly recurring revenue.
Stay current
Our Educate & Open Channel events provide partners with hands-on time and training with our innovative solutions.
Partner for more success
Our dedicated channel sales team prides itself on understanding the unique needs of each one of our partners.
Maximize your 8x8 investment
Benefiting our entire partner community, the Open Channel Program offers demand generation tools and turnkey resources to unlock your team’s potential.

8x8 Voice + Microsoft Teams

Amplify your Microsoft Teams investment now with 8x8 Voice for Teams.

Schedule Your Personalized Demo

You’ve chosen Microsoft Teams as your collaboration application and you need to complement it with an enterprise-grade cloud voice communications solution that keeps Teams at the center of your user’s collaboration experience.

That’s what 8x8 Voice for Microsoft Teams is all about. Key benefits include:

  • Global PSTN access for your Microsoft Teams users without changing the user experience
  • Full PSTN access for Microsoft Teams users in 38 countries, with toll free and DID numbers in 120+ countries
  • Unlimited calling plans in up to 47 countries
  • A native contact center solution that integrates with Microsoft Teams
  • Native integrations with over 35 business applications such as Salesforce, Microsoft Dynamics and Zendesk

Click here for more information on 8x8 Voice for Microsoft Teams.

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